Privacy notice
How MAQ Technologies Limited handles the personal information you give us through this website.
Last updated: 26 September 2026
Who we are
MAQ Technologies Limited is the data controller for the information described here — that is, we decide why and how it is used. You can reach us at contact@maqtech.uk or by post at 44 Lichfield Road, Walsall, England, WS4 2DH, United Kingdom.
What we collect
We only collect what you choose to send us:
- the name, email address, phone number, subject and message you enter in our contact form;
- the date and time of your enquiry, and the IP address it came from, which we record alongside the message so we can investigate abuse of the form.
This site sets no advertising or analytics cookies, embeds no third-party trackers, and loads no fonts or scripts from other companies' servers. The only cookie we set is a session cookie, created when you open the contact form, that carries a security token to stop the form being submitted from other websites. It is deleted when you close your browser.
Why we use it, and on what basis
We use your details for one purpose: to answer your enquiry and, where it leads to work, to carry on that correspondence. Our lawful basis is legitimate interest — responding to someone who has deliberately contacted us about our services. We do not use your details for marketing, and we do not sell or share them.
Who can see it
Enquiries arrive as email in our own mailbox, hosted by our email provider, and are read by the people in the business who can answer them. We do not pass your details to anyone else unless the law requires it.
How long we keep it
Enquiries that do not lead to work are deleted within 24 months. Where an enquiry becomes an order, we keep the correspondence for as long as we need it for that relationship and for the record-keeping periods the law sets after it ends.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct or delete it, or object to our using it. Email contact@maqtech.uk and we will respond within one month.
If you are not satisfied with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Children
This site and our service are aimed at businesses, not children. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their details, tell us and we will delete them.
Changes
If we change how we handle personal information we will update this page and change the date at the top.